From Health 201AI Med Risk

documented ai-in-healthcare failures — what went wrong, why, and what might have helped, synthesised from public sources


FDA recall: machine-learning shoulder-surgery outcome predictor Predict+ withdrawn from US market for lack of clearance

What happenedOn August 30, 2024, Blue Ortho emailed active US users that it was withdrawing Predict+ from the US market until it had regulatory approval. Predict+ is a machine-learning clinical decision support tool, marketed with Exactech's shoulder arthroplasty planning software. It predicts individual patient outcomes after shoulder replacement surgery. The FDA classified the action as a Class 2 recall (Z-0209-2025) 'for lack of pre-market clearance/approval', covering 136 software units distributed nationwide. No patient harm or specific prediction error was reported. In April 2025 Exactech released a new version of Predict+ in Europe and Australia and stated that it 'has not received FDA marketing authorization'.

Failure modeMachine-learning outcome predictions used to inform surgical planning were distributed to US surgeons before any regulatory review of the model's validation. Clinicians had no independent assurance that the predictions were accurate for their patients.

What might have helpedTreating the regulatory status of predictive models embedded in surgical planning software as a prerequisite for patient use could have prevented unauthorized deployment. Disabling machine learning prediction features in jurisdictions where they lack authorization might have mitigated compliance risks. Requiring documented external validation on comparable populations before surgeons incorporate these predictions into consent or planning discussions could have ensured greater reliability.

Mitigation: no published fix or mitigation found so far. Checked monthly; see what was tried elsewhere.

Sources: accessdata.fda.gov · orthospinenews.com · sources re-checked 2026-09-27
← Back to the incident library

Not medical or legal advice. This site documents how AI systems have failed; it is not a source of care or advice. For a health problem, seek medical attention or talk to a health professional; in an emergency, call 911 or your local emergency number. For legal questions, consult a lawyer.

If you are in crisis: in the US, call or text 988 (Suicide & Crisis Lifeline). Elsewhere, see findahelpline.com.

To report harm from an AI tool, contact the relevant authority: see where to report a problem. AI Med Risk does not take complaints or act on individual cases.